Community Forum

Access to email

Roz10
New Poster

Access to email

I have not been able to receive emails since January 21.  I hav changed my password but that does not solve the problem.  What do I do?

Latoque
Expert

Re: Access to email

How are you accessing the email?  With a browser and the webmail UI?  Or on a mobile device using a mail app?  Something else?



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ComcastJoeTru
Official Employee

Re: Access to email

Hi Roz10. Thank you for exploring our Forums and for creating a post! We'd like to help troubleshoot your email access issue. Are you able to reply to the questions asked by Expert Latoque? This info would help guide us in helping you. 


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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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