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jms1694 -
Take a look at your system activity - are they tripping (opening and closing) but just not making a sound? If so, check the volume control and sounds assigned to each sensor under Settings.
If they are not showing activity, it's possible the batteries have died (you should be receiving notifications on this) or there is another problem - I would suggest giving us a call so we can investigate.
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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
