Community Forum
Hi there Kferguson10,
I am sorry to hear you are having difficulty connecting your cameras to the App. I have escalated this to the appropriate team. I appreciate your patience, thank you!
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Hello Kferguson10, thank you for posting regarding this concern. It sounds like your cameras may be out of range or have lost connectivity. I'd be happy to help you with getting this issue repaired. To continue please send me a private message with your full name and account number by clicking on my name (ComcastAmir) and then click "Send a message".
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
