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Window sensors offline issue

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Frequent Visitor

Window sensors offline issue

Hello,

 

I have two windows with sensors that are side by side and are located at the far reaches of my home where wifi is usually bad. This morning, the two sensors went offline. Can some one let me know how to reset them? This will probably be an issue again in the future. Anyone know of a good solution? Are there boosters.

 

Thanks in advance for your help.

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Silver Problem Solver

Re: Window sensors offline issue

Nt Touchpad went offline so I called XHome Services 1-877-298-0874 and they got it reconnected.


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Frequent Visitor

Re: Window sensors offline issue

Thanks. The touchscreen is not offline but it senses a window sensor that is far away offline.
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Silver Problem Solver

Re: Window sensors offline issue


@Yancancook wrote:
Thanks. The touchscreen is not offline but it senses a window sensor that is far away offline.

Did you call Xhome?


I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
Was your question answered? Mark the post as best answer!