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Touchscreen connectivity

Regular Visitor

Touchscreen connectivity

Recently removed combo XFinity Router, modem, switch and WAP and purchased and connected:

 

1 - Arris SB-6190

2 - PFSense Firewall

3 - Ruckus WAP

 

All is working fine.

 

I also have XFinity Home with one touchscreen.  It is working from the 3G backup but I cannot connect it to the LAN using an ethernet cable or wirelessly to the Ruckus WAP.

 

Speaking to Customer service person she told me I would need piece of hardware to be able to connect the touchscreen to the internet.

 

She was unaware of the price or any monthly charges for this piece of hardware and personally I do not want any additional hardware on the network. 

 

So is there a way to connect the XFinity touchscreen to the current LAN via an ethernet cable or the current WAP?

 

 

Diamond Problem Solver

Re: Touchscreen connectivity

You need a tech out to install a Netgear router with pre-installed security firmware. There may be an install charge, but no monthly rental fee for it. That’s the only way

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Regular Visitor

Re: Touchscreen connectivity

Thank you CCAndrew.

 

Understood.

 

I do not want to install any more devices on the network and do not want to incur any service charges so I guess will continue to utilize the 3G failover for the alarm until I replace it.

 

I was hoping to do a cold reset and reconfiguration of the security system such that it would use an ethernet cable which is my preference versus a wireless connection.

Official Employee

Re: Touchscreen connectivity

pete_c1 hey there, thanks for posting! 

 

There would be a service fee (one time) to send a tech out to install the router. If you change your mind, please let me know. 

 

Ken

 


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