Community Forum

Re: Can Xfinity Home Security work with internet wireless gateway in bridge mode?

New Poster

Re: Can Xfinity Home Security work with internet wireless gateway in bridge mode?

I attempted this with tec. He was unable to get it to work. Are any requirements to doing this.? Does it matter which port is used in on the XB6?  Or where the side car is placed in the network ( xb6 to personal router then side car )

Silver Problem Solver

Re: Can Xfinity Home Security work with internet wireless gateway in bridge mode?


@justsomeguy3 wrote:

I attempted this with tec. He was unable to get it to work. Are any requirements to doing this.? Does it matter which port is used in on the XB6?  Or where the side car is placed in the network ( xb6 to personal router then side car )


Did you call XHome to schedule your tech visit?

Try calling XHome Services 1-877-298-0874


I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
Was your question answered? Mark the post as best answer!
New Poster

Re: Can Xfinity Home Security work with internet wireless gateway in bridge mode?

Yes, A scheduled tec came out. Can this be done in bride mode?

Silver Problem Solver

Re: Can Xfinity Home Security work with internet wireless gateway in bridge mode?


@justsomeguy3 wrote:

Yes, A scheduled tec came out. Can this be done in bride mode?


My XB6 is in Bridge Mode and my XHome Security works fine.

I like the XB6 because it removed the need for the XHome sidecar modem.


I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
Was your question answered? Mark the post as best answer!
Frequent Visitor

Re: Can Xfinity Home Security work with internet wireless gateway in bridge mode?

I would also like to do this. I have an ASUS RT-68U that I would like to use because it has a lot of features the xFi modem does not. Guest wifi for starters.

To use bridge mode, is it just a matter of associating Ethernet port 2 to Xfinity Home network and plug the touchscreen into it with an Ethernet cable? I know the touchscreen has to have its own wireless network, but if Ethernet port 2 is associated to the Home network this should do the same thing, right? Or do I need to have a tech come out? I'd really rather not have to do that.

I believe I have the XB6.

Vendor is Technicolor, model is CGM4140COM.

Silver Problem Solver

Re: Can Xfinity Home Security work with internet wireless gateway in bridge mode?


@aveteam wrote:

I would also like to do this. I have an ASUS RT-68U that I would like to use because it has a lot of features the xFi modem does not. Guest wifi for starters.

To use bridge mode, is it just a matter of associating Ethernet port 2 to Xfinity Home network and plug the touchscreen into it with an Ethernet cable? I know the touchscreen has to have its own wireless network, but if Ethernet port 2 is associated to the Home network this should do the same thing, right? Or do I need to have a tech come out? I'd really rather not have to do that.

I believe I have the XB6.

Vendor is Technicolor, model is CGM4140COM.


https://forums.xfinity.com/t5/Internet/ANSWERED-How-To-Turn-Bridge-Mode-on-and-off-on-Xfinity-modem/...


I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
Was your question answered? Mark the post as best answer!
Frequent Visitor

Re: Can Xfinity Home Security work with internet wireless gateway in bridge mode?

Sorry, I didnt word my question very well. I know how to put the modem in bridge mode; what I'm needing to know is having put it in bridge mode and associating ethernet port 2 to the Xfinity Home network as previously mentioned, will I be able to connect the touchscreen to the modems ethernet port 2 and have it work, or do I need to call out a tech to do some further setup? Or will it work at all? I know the tech needs to put in a code to initially set up the touchscreen on wifi, does this also need to be done if it's connected via ethernet cable?

Silver Problem Solver

Re: Can Xfinity Home Security work with internet wireless gateway in bridge mode?


@aveteam wrote:

Sorry, I didnt word my question very well. I know how to put the modem in bridge mode; what I'm needing to know is having put it in bridge mode and associating ethernet port 2 to the Xfinity Home network as previously mentioned, will I be able to connect the touchscreen to the modems ethernet port 2 and have it work, or do I need to call out a tech to do some further setup? Or will it work at all? I know the tech needs to put in a code to initially set up the touchscreen on wifi, does this also need to be done if it's connected via ethernet cable?


If you have the XHome Sidecar, depending on which Xfinity Gateway you have will have an issue.

 

I don't have the XHome sidecar modem because my XB6 has it built-in.  Putting my XB6 in Bridge Mode turns off Eth-2 port.

 

I have an ethernet cable run from my XB6 to my Den, where I have an 8-port switch for all my streaming devices and my DVD player and my TV.

 

I have another 8-port switch in my computer room where I have two computers and my Orbi for wifi.

HTH


I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
Was your question answered? Mark the post as best answer!