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Home security/ touchscreen AFTER PG&E outage

MonicaB1
New Poster
‎10-27-2019 11:51 PM

Home security/ touchscreen AFTER PG&E outage

Hi,

For those of us who lost power fore more than 48 hours in California (due to PG&E issues), obviously  the touchscreen runs out of the backup battery in a few hours. Once the power is restored and the touchscreen turns back on, will the touchscreen remeber the connections/communication with all the sensors? or do we need to re-program all the sensors? thanks!

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ComcastBecker
Official Employee
‎10-28-2019 06:31 AM

Re: Home security/ touchscreen AFTER PG&E outage

MonicaB1 -

Once Power is restored, everything will automatically connect back up.

Please stay safe - we're hoping for the best for you and all of your neighbors!

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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