Community Forum

Home Security Expansion

Highlighted
New Poster

Home Security Expansion

I have your basic Home security setup, with a console, keypad, 3 doors, and a motion detector, and I'm kooking to expand. My first expansion of interest is a doorbell camera,  which seems to run aground immeditely. I see that you have outdoor cameras available, but there doesn't appear to be an  actual doorbell model. Do you have a functional solution?

 

Looking beyond the doorbell, I'm also interested in some ther items, such as smart outlets. I  currently have a number of Kasa Smart outlets. They are of particular interest for me because in addition to being controllable by remote, they provide power usage tracking. I also have a new Honeywell smart thermostat. 

 

I'm interested in pulling all of these devices into a single control environment, but that effort is causing fits. At present, I have separate utilities to manage home security, smart outlets, power monitoring, solar generation,  and my thermostat. As I move forward, I'd like to consolidate, but even the first step for a doorbell camera is apparantly problematic.

 

Does Xfinity offer any solutions for my dilemma, or should I start looking for an alternative?

 

Thanks,

Dave

 

Highlighted
Diamond Problem Solver

Re: Home Security Expansion

There’s no such thing as a doorbell camera through Comcast

I am a Retired Official Comcast Employee
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a post as the Best Answer!
Highlighted
New Poster

Re: Home Security Expansion

There's no such thing as what? As a doorbell camera? As a means to monitor or control my thermostat? My smart outlets?

Thanks,
Dave
Highlighted
Official Employee

Re: Home Security Expansion

dandkp -

 

Managing smart devices across multiple systems and apps can definitely be challenging.  We are working to expand the number of devices that integrate into our ecosystem, as well as to integrate two of our Apps - the Xfinity Home App (primarily used for Security and Home Automation) and the Xfinity App (formerly the xFi App, classically used for managing Internet service and connectivity).

 

Devices that can currently be integrated in to the Xfinity Home app are listed here: https://www.xfinity.com/support/articles/works-with-xfinity-home-devices

 

Devices that can currently be integrated into the Xfinity app are listed here: https://www.xfinity.com/support/articles/works-with-xfinity-xfi-devices

 

In the future, you will see that our Apps converge more and more with the ultimate goal be to give you the ability to control all devices on both lists from one app.

 

The good news -  some Honeywell Thermostats are on the compatiblity list for the Xfinity App.  We are also working on plans for a secure Doorbell integration which I think folks are going to love.  I don't have specifics to share yet but we hope to have some news next year.

 

Kasa smart outlets are not on the compatiblity lists yet, but I will definitely provide feedback to the developers that we'd like to get them added.  Energy management is becoming more an more important, and I belive that ComcastAndrew was referring to the fact that we don't yet incorporate this feature into Xfintiy Home.

 

I hope that helps!


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Highlighted
Official Employee

Re: Home Security Expansion

dandkp -

 

I stand corrected!  The Xfinity App does now support some Kasa devices made by TP Link.

 

After you open the Xfinity App, click on the Home tab at the bottom.  Next, click the Plus sign to add a Device in the upper-right.  Here, you should see the option to add a TP-Link account.

 

  Give it a shot and let us know if it works for you!

 

 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!