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Hitron Keychain Remote sync help...

New Poster

Hitron Keychain Remote sync help...

How can I pair my Hitron Keychain Remote to my system? I went to add a device. I followed the instructions, the light on the fob blinks 3x every 5 seconds but never appears in the list on the touchscreen.

 

What is the best way to sync the keyfob to the Xfinity Home system?

Official Employee

Re: Hitron Keychain Remote sync help...

Hi FrankRizzo24 -

Key Fobs require a technician on-site to pair with the system. Give us a ring and we can have someone out to assist!

 

Note that the supported model is HT-KF1.  

 

Here are the instructions the technician can follow once on-site after accessing settings using his or her code:

 

  1. Select Home Devices.
  2. Select Key Fobs.
  3. Select Add Key Fob.
  4. Press and hold Arm and Disarm.
  5. While holding down the two buttons insert the battery into the key fob and close the back cover.
  6. Release Arm and Disarm once the battery cover is secured.
  7. The green LED on the front of the key fob will flash three times to indicate the device is in pairing mode.
  8. Once the touchscreen finds the device, press any button on the key fob to finalize pairing.
  9. Click done and verify the number of key fobs added to the system.
  10. Click Next.
  11. Tap on the key fob to rename the device. You will also see an option to disable the Panic feature.
  12. Click Next to finish pairing.

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New Poster

Re: Hitron Keychain Remote sync help...

“Key Fob” is not a listed option after selecting “Home Devices”. I tried selecting “other”, but the fob never appears in the list.
Official Employee

Re: Hitron Keychain Remote sync help...

It will be an option for the technician after they enter their code.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!