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Face ID Issues
I can not get Face ID to work to arm/disarm system with iphone 11 pro. All settings are correct- and face ID will come up and show successful (I get the check mark), but nothing happens to the system and I have to enter my pin to arm/disarm. Does this function not work?
Accepted Solution
darkangelic
Gold Problem Solver
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2K Messages
6 years ago
Double-check Face ID and Passcode under Settings and make sure your Xfinity Home App has permission to use Face ID (under Apps):
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