Door Sensor Comm Failure

[1Starbrite]

I have read the battery replacement proceedures and my device is showing comm failure to my display. The door green LED blinks 3 times when replacing the battery and when opening the door. I did not hit the tamper switch. Ideas?

Thanks!

[RobertWy]

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@1Starbrite wrote:

I have read the battery replacement proceedures and my device is showing comm failure to my display. The door green LED blinks 3 times when replacing the battery and when opening the door. I did not hit the tamper switch. Ideas?

Thanks!

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I've called them and got help:

Try calling XHome Services 1-877-298-0874

[1Starbrite]

Thanks the tech will be arriving later today.