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Camera Power Adapter

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Camera Power Adapter

I have an xfinity camera, and the adapter lets off a horrible high pitched noise when plugged into the wall.  Does anyone else have this issue?  I have had two different electricans come to my house to check the outlet for safety concerns, and both assured me there are no issues with the outlet itself.  

 

Thanks 

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Official Employee

Re: Camera Power Adapter

jndhomesecurity -

The power adapters for our cameras should be pretty quiet. Out of curiosity, are you able to plug the camera in to a different outlet (even if temporarily with an extension cord) to see if the issue occurs at both outlets?

If you've ruled the outlet out as an issue give us a call to see if we can have have a tech come out or ship you new equipment - we may need to swap out that adapter for you.

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