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upgrading service questions

flapjak68
New Poster

upgrading service questions

What is the latest model of the xFi gateway router you're issuing?  

 

When I try to upgrade my service, why am I being charged $5.00 for a DVR when I own a Tivo?

 

Also, when upgrading service, why am I being charged $9.95 for worldwide phone calls?  I do not want that option.

 

Thanks