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unlimited data for own modem users who are remoting from home.

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unlimited data for own modem users who are remoting from home.

Due to COVID, I have been working home as of late. With four others in the house either using the internet for stream content, general browsing, or playing games. We are finding the 1.2TB is not enough for us. We are averaging for the past four months we are using 1.5TBs of data a month. When I am able to go to work is is below 1.2TB threshold. Is there anyway to have my cap atleast increased to 2.5TB until the pandemic is over, or possibly pay more monthly for unlimited internet.

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Re: unlimited data for own modem users who are remoting from home.


@ryanml00 wrote:

Due to COVID, I have been working home as of late. With four others in the house either using the internet for stream content, general browsing, or playing games. We are finding the 1.2TB is not enough for us. We are averaging for the past four months we are using 1.5TBs of data a month. When I am able to go to work is is below 1.2TB threshold. Is there anyway to have my cap atleast increased to 2.5TB until the pandemic is over, or possibly pay more monthly for unlimited internet.


The cap won't be increased again anytime soon.  However, you might be interested in this:  https://dataplan.xfinity.com/unlimited/

 

Many customers have been reporting a problem signing up for Unlimited and we're checking into what the problem is with the webpage.  If you're interested in signing up for this, post back here.


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