Hello, @glozel! Thank you so much for reaching out to Comcast today over our Community Forums! We would be more than happy to review your account, and apply possible credit for a Comcast service related interruption in your area. To get started, please send us a Private Message with your first and last name.
To send a private message, please click my name "ComcastMartinR" then select "Send a Message" on the right side.