Community Forum

texas power outage

glozel
New Poster

texas power outage

Not sure who can help regarding a credit for the power outage in texas due to the weather. We were out 16th to 18th please help.thanks

ComcastMartinR
Official Employee

Re: texas power outage

Hello, @glozel! Thank you so much for reaching out to Comcast today over our Community Forums! We would be more than happy to review your account, and apply possible credit for a Comcast service related interruption in your area. To get started, please send us a Private Message with your first and last name. 

 

To send a private message, please click my name "ComcastMartinR" then select "Send a Message" on the right side. 

 

Thank you! 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!