Hello tcondon1031. Thank you for visiting and posting on our Forum. I can assist with reviewing your account and getting your service reinstated from seasonal (if you have not already done so). Please send me a private message and include your full name and service address so I can access your account. To send a private message: click my name (ComcastJoeTru) to view my profile. Then click the link that says "Send a message" and there you can private message me.