For assistance with placing your accounts on seasonal hold, please contact us directly so an official employee can assist. If you would like an employee to assist here on the forums, please create a new topic thread in the appropriate forum with your request (excluding any personal information) and an employee will respond as soon as possible.
You can also enroll online at https://comca.st/3zX862i I've included some additional details below.
Restrictions apply. Not available in all areas. Limited to residential customers. Not all services eligible. Availability and plans vary by location. Xfinity services will move from suspend to active status on the date requested and monthly recurring charges for those services will then apply. Expiration dates for promotions are not changed or extended by the Seasonal Convenience Plan. If a promotion expires during the time services are on the Seasonal Convenience Plan, regular rates will apply when services are moved from suspend to active status. Pricing subject to change.
Internet: Seasonal Internet Access is limited to download speeds up to 3 Mbps. Actual speeds vary and are not guaranteed. For factors affecting speed visit https://comca.st/2VpGALI.
TV: Peacock, Netflix, Hulu, Spotify, Pandora, Amazon Prime Video, and Disney+ retail rate applies during Seasonal Convenience Plan period.
Flex: Xfinity Flex customer services during the period covered by the Seasonal Convenience Plan will be in a suspended status.
Voice: During the period covered by the Seasonal Convenience Plan, service is limited to toll-free and local calling and international calling is blocked. Applicable charges apply to nationwide calls outside local calling area. If there is a power outage or network issue, calling, including calls to 911, may be unavailable.
Xfinity Home and Xfinity Mobile cannot be put on the Seasonal Convenience Plan. Standard rates apply.
For assistance with placing your accounts on seasonal hold, please contact us directly so an official employee can assist. If you would like an employee to assist here on the forums, please create a new topic thread in the appropriate forum with your request (excluding any personal information) and an employee will respond as soon as possible.
You can also enroll online at https://comca.st/3zX862i I've included some additional details below.
Restrictions apply. Not available in all areas. Limited to residential customers. Not all services eligible. Availability and plans vary by location. Xfinity services will move from suspend to active status on the date requested and monthly recurring charges for those services will then apply. Expiration dates for promotions are not changed or extended by the Seasonal Convenience Plan. If a promotion expires during the time services are on the Seasonal Convenience Plan, regular rates will apply when services are moved from suspend to active status. Pricing subject to change.
Internet: Seasonal Internet Access is limited to download speeds up to 3 Mbps. Actual speeds vary and are not guaranteed. For factors affecting speed visit https://comca.st/2VpGALI.
TV: Peacock, Netflix, Hulu, Spotify, Pandora, Amazon Prime Video, and Disney+ retail rate applies during Seasonal Convenience Plan period.
Flex: Xfinity Flex customer services during the period covered by the Seasonal Convenience Plan will be in a suspended status.
Voice: During the period covered by the Seasonal Convenience Plan, service is limited to toll-free and local calling and international calling is blocked. Applicable charges apply to nationwide calls outside local calling area. If there is a power outage or network issue, calling, including calls to 911, may be unavailable.
Xfinity Home and Xfinity Mobile cannot be put on the Seasonal Convenience Plan. Standard rates apply.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Accepted Solution
XfinityBrie
Administrator
•
672 Messages
4 years ago
For assistance with placing your accounts on seasonal hold, please contact us directly so an official employee can assist. If you would like an employee to assist here on the forums, please create a new topic thread in the appropriate forum with your request (excluding any personal information) and an employee will respond as soon as possible.
You can also enroll online at https://comca.st/3zX862i I've included some additional details below.
Restrictions apply. Not available in all areas. Limited to residential customers. Not all services eligible. Availability and plans vary by location. Xfinity services will move from suspend to active status on the date requested and monthly recurring charges for those services will then apply. Expiration dates for promotions are not changed or extended by the Seasonal Convenience Plan. If a promotion expires during the time services are on the Seasonal Convenience Plan, regular rates will apply when services are moved from suspend to active status. Pricing subject to change.
Internet: Seasonal Internet Access is limited to download speeds up to 3 Mbps. Actual speeds vary and are not guaranteed. For factors affecting speed visit https://comca.st/2VpGALI.
TV: Peacock, Netflix, Hulu, Spotify, Pandora, Amazon Prime Video, and Disney+ retail rate applies during Seasonal Convenience Plan period.
Flex: Xfinity Flex customer services during the period covered by the Seasonal Convenience Plan will be in a suspended status.
Voice: During the period covered by the Seasonal Convenience Plan, service is limited to toll-free and local calling and international calling is blocked. Applicable charges apply to nationwide calls outside local calling area. If there is a power outage or network issue, calling, including calls to 911, may be unavailable.
Xfinity Home and Xfinity Mobile cannot be put on the Seasonal Convenience Plan. Standard rates apply.
Old thread is now being closed.
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blue3833
Visitor
•
2 Messages
4 years ago
Restart Xfinity at [REMOVED] on October 11, 2021
Edit: Personal Information Removed. Please never publicly post personal information, including but not limited to:
See our Forums Acceptable Guidelines for more information. Thank You.
(edited)
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blue3833
Visitor
•
2 Messages
4 years ago
Put [REMOVED] on seasonal hold on October 13, 2021
Edit: Personal Information Removed. Please never publicly post personal information, including but not limited to:
See our Forums Acceptable Guidelines for more information. Thank You.
(edited)
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