I received a holiday coupon in the mail that can be used either as a $5.99 credit towards a movie or bill credit. However when going to myxfinity.com/coupon site it asks for an activation code and there is no code printed on the coupon card I received. I thought perhaps the code number might be my account number, but that didn't work. Can you please advise how I can take advantage of this offer?
Hi there, Jill52. We appreciate you posting here in the Community. 🙂
We are aware that there are some recent errors with the coupon you mentioned. Rest assured we are here to help! If you can please send me a PM with your first and last name, we can work with you on what options we have as a workaround.
To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.
Thanks! Talk soon.