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please bury my cable

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New Poster

please bury my cable

I am a former customer but the cable for my service line has yet to be buried and it poses a tripping hazard in community property.  I've tried several numbers but no one can help me.  Please help.

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Diamond Problem Solver

Re: please bury my cable

They won’t bury but you can have a tech come and totally remove it.

I am a Retired Official Comcast Employee
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Official Employee

Re: please bury my cable

Hello mapatel1616. Thanks for visiting and posting on our Forum. I can assist with getting a ticket submitted to our local Field Office who can help get this line taken care of. Please reach out to me via private message and include your full name and service address so I can assist you. To send me a private, message click my name (ComcastJoeTru) to view my profile. Then click "Send a message" and private message me. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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