shirlgrindol's profile

New Poster

 • 

1 Message

Wednesday, October 14th, 2020 2:00 PM

Closed

outage

My Xfinity service was down from 3:30pm on 10/13 until 10/14 at 5am.  Could I get a credit on my bill since this caused me to lose work hours from home yesterday?

This conversation is no longer open for comments or replies and is no longer visible to community members.

Official Employee

 • 

4.2K Messages

5 years ago

Hello @shirlgrindol, thanks for reaching out to us on our Forums page. We appreciate you being a customer with us and I am sorry to hear about the interruption you experienced. We would be more than happy to further look into and assist you with this. 

 

Can you please send me a Private Message including your first and last name as it appears on the account? 

 

To send me a Private Message, please click my name “ComcastAmira” and click “Send a message". 

forum icon

New to the Community?

Start Here