Community Forum

moving to a new home, infinity is not located there.

Highlighted
New Poster

moving to a new home, infinity is not located there.

hi, i am moving to a new home. xfinity is not located there. how many of my new neighbors do i need to have sign up to get xfinity without here? with out breaking the bank.

Highlighted
Diamond Problem Solver

Re: moving to a new home, infinity is not located there.

The more people you get to share the cost, the better but no exact number. Costs will vary based on location/how far from any plant etc, permits. You need a site survey first though, so you have an idea of costs involved

I am a Retired Official Comcast Employee
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a post as the Best Answer!
Highlighted
Expert

Re: moving to a new home, infinity is not located there.


@Bladez wrote:

hi, i am moving to a new home. xfinity is not located there. how many of my new neighbors do i need to have sign up to get xfinity without here? with out breaking the bank.


In addition to what @CCAndrew said, if there is another ISP servicing the area, such as Spectrum or Frontier, etc, you may not be able to get Comcast there because of territorial issues, regardless of how many neighbors you get that would like Comcast.  Your first stop is to find out who services that area.


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employee

Re: moving to a new home, infinity is not located there.

Hi Bladez. Welcome to the Xfinity Forums and thank you for posting. I can assist with submitting a Serviceability ticket to see if we would be able to extend service to your address, and at what cost. Please send me a private message and include your full name, complete home address, and primary contact phone number so I can assist you. Click my name (ComcastJoeTru) to view my profile, then click the link that says "Send a message". There you can private message me. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!