I'm looking to lower my monthly bill. My original package has expired . Tried doing a change online but it requires adding an additional TV which I don't need. The online chat wasn't helpful it was only for new customers. We have tv, internet and 3 mobile lines.
Hello @jaymes23, thanks for reaching out to our Digital Care Team through Forums. I apologize for your experience thus far with trying to repackage your services. We are delighted that you want to continue service with us and we would love to assist you. Can you please send me a Private Message including your first and last name as it appears on the account?
To send me a Private Message, please click my name “ComcastAmira” and click “Send a message".