jaymes23's profile

New Poster

 • 

1 Message

Friday, October 23rd, 2020 12:00 PM

Closed

lowering bill

I'm looking to  lower my monthly bill. My original package has expired . Tried doing a change online but it requires adding an additional TV which  I don't need.  The online chat wasn't helpful it was only for new customers.  We have tv, internet and 3 mobile lines.

 

This conversation is no longer open for comments or replies and is no longer visible to community members.

Official Employee

 • 

4.2K Messages

5 years ago

Hello @jaymes23, thanks for reaching out to our Digital Care Team through Forums. I apologize for your experience thus far with trying to repackage your services. We are delighted that you want to continue service with us and we would love to assist you. Can you please send me a Private Message including your first and last name as it appears on the account? 

 

To send me a Private Message, please click my name “ComcastAmira” and click “Send a message". 

forum icon

New to the Community?

Start Here