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internet service not working since 14 hours

username28
New Poster

internet service not working since 14 hours

Automated systems do not seem to allow me to talk to a real person / agent. This is extremely bad customer support. System keeps hanging up saying we will text you later.

 

Totally frustrated with the poor customer support. Thinking of canceling xfinity.

Jack501
New Poster

Re: internet service not working since 14 hours

I have a same problem. No internet for last 3 days and no human response from Xfinity. There's no clear answer to get even estimate from Xfinity . Very poor service