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internet outage

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internet outage

I lost internet for most of the day yesterday and was trying to get a credit on my account but there is no where to apply can you help me out?

Official Employee Digital Care

Re: internet outage

Thank you for reaching out to our Forums page. We would love to help with your service and credit concern. Please  send me a private message with your full name (and the account holder's name if different from you) and the numbers associated with your service address.
To send me a private message please, click on my name, "ComcastAshley," and then click send a message

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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