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how to apply the credit due to the outage in Houston area last few days

minghouston
New Poster

how to apply the credit due to the outage in Houston area last few days

Hi,

 

I had a few days without power and no service for the internet from Xfinity.

I heard that I can apply the credit for those days.

How can I apply?

 

Thanks,

Victor

ComcastEmilyS
Official Employee

Re: how to apply the credit due to the outage in Houston area last few days

Welcome to the Xfinity forums, @minghouston! I rely on my internet for work so I'd be frustrated if I had to go without service. I know I wouldn't want to pay for services that weren't working so I'm happy to help. I see that you've sent a Private Message so I will continue helping there. 


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