minghouston's profile

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Thursday, February 18th, 2021 7:00 PM

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how to apply the credit due to the outage in Houston area last few days

Hi,

 

I had a few days without power and no service for the internet from Xfinity.

I heard that I can apply the credit for those days.

How can I apply?

 

Thanks,

Victor

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Official Employee

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2.1K Messages

4 years ago

Welcome to the Xfinity forums, @minghouston! I rely on my internet for work so I'd be frustrated if I had to go without service. I know I wouldn't want to pay for services that weren't working so I'm happy to help. I see that you've sent a Private Message so I will continue helping there. 

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