how to apply the credit due to the outage in Houston area last few days

[minghouston]

Hi,

I had a few days without power and no service for the internet from Xfinity.

I heard that I can apply the credit for those days.

How can I apply?

Thanks,

Victor

[ComcastEmilyS]

Welcome to the Xfinity forums, @minghouston! I rely on my internet for work so I'd be frustrated if I had to go without service. I know I wouldn't want to pay for services that weren't working so I'm happy to help. I see that you've sent a Private Message so I will continue helping there.