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first it's fixed and then it's not


first it's fixed and then it's not

Geez Louise. My service has been down for several days. I asked to be texted when it is fixed. So I get a text and it works! For a few minutes. Then it's down again. A day later I get another text, and it works! For a few minutes. This is getting old.


Now my phone and TV work, but my internet is down, and the status page says that everything is down. Very very confusing.

Official Employee

Re: first it's fixed and then it's not

Hello, @clarkr! Thank you so much for reaching out to Comcast today over our Community Forums! 


I do apologize for the recent service interruptions in your area! We know how important it is to have services up and running in the home! We would be more than happy to look into the specific details for you. 


To get started, please send us a Private Message with your first and last name. 


To send a private message, please click my name "ComcastMartinR" then select "Send a Message" on the right side. Thank you! 

I am an Official Comcast Employee.
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