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ending contract due to COVID-19

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New Poster

ending contract due to COVID-19

I have not worked since March due to COVID-19 and now I'm looking at breaking me lease and moving in with my cousin up in Royal Palm Beach. If I do this I will have to discontinue my services with Xfinity. I might have no choice but to do this due to the COVID-19. Will I get penalized for this?

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Expert

Re: ending contract due to COVID-19


@designsbyocean wrote:

I have not worked since March due to COVID-19 and now I'm looking at breaking me lease and moving in with my cousin up in Royal Palm Beach. If I do this I will have to discontinue my services with Xfinity. I might have no choice but to do this due to the COVID-19. Will I get penalized for this?


If you are in a contract and you cancel before the contract is up you will have to pay an early termination fee.


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Official Employee

Re: ending contract due to COVID-19

Hi designsbyocean. We appreciate you visiting and posting on our Forums. I can assist with reviewing your account and your disconnection options. I am here to help you any way I can. If you would like assistance, please send me a private message and include your full name and service address so I can access your account. You can click my name (ComcastJoeTru) to view my profile and send me a private message. Click "Send a private message" and private message me.


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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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