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Hi blizzey. Thank you for visiting and posting on our Forum. I can assist with submitting a ticket to our local maintenance team, who can get this taken care of. Can you confirm if the lines originally were aerial hung on poles, or buried underground? Please reach out to me via private message and include your full name and service address so I can assist you. To send me a private, message click my name (ComcastJoeTru) to view my profile. Then click "Send a message" and private message me.
I am an Official Comcast Employee.
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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
