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@fpan303 wrote:
how to cancel tv but keep internet service?
note that removal of video service will usually cause your internet service price to increase (sometimes by a lot). the package deals are generally a good value. that said, does your current package include home set top boxes? if so, turn them in (box and power supply cord/brick) at your local Xfinity store. while there after account is changed to internet only, ask for a flex set top box (no monthly charge).
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I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Hi, fpan303. I can help you with plan changes. Please send me a PM with your first and last name, we can go from there.
To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
