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anyone else tired of getting emails offering the same service level you already have for 20% less than what you are being charged?  "New customers" only....why send it to me then?

Official Employee

Re: billing

Hi, jknelson65! Thanks for posting here in the community. 🙂


Are you interested in making any changes to your current plan and/or would you like assistance in reviewing what promotions we have available for you currently?

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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