Xfinity

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@Faye2020 wrote:
I have received my cable boxes Saturday I keep getting a message so when you called Comcast she said that I can’t get service because who ever lived here before I did had service and didn’t pay their bill so she gonna tell me I can’t get service because they didn’t pay for his bill that’s not fair to me because I want to get service for my grandchildren to watch tv

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In order to get service established you'll have to prove that you are the resident there now.  Proof can be a utility bill, mortgage/lease, photo ID with your current address.  You should probably take that to your nearest store in order to get your service started faster.

Let us know what additional questions you may have, Faye2020.