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Xfinity is Detecting Wrong Internet Equipment

GeraldoReyes
New Poster

Xfinity is Detecting Wrong Internet Equipment

@CCAndrew 

I have installed and set up the SBG10 which is considered compatible with my internet download speed. For some reason, Xfinity is detecting my internet equipment as the SBG1000 which is considered non-compatible with my internet plan. How do I troubleshoot the wrong detection?