Community Forum

Xfinity Assistant chat mode is voice when I want text

Highlighted
New Poster

Xfinity Assistant chat mode is voice when I want text

I am trying to connect with a support person through Xfinfity Assistant but it tells me so speak my issue. I have no way of doing this on my PC and want to use text. How do I make it use text mode?

Highlighted
Gold Problem Solver

Re: Xfinity Assistant chat mode is voice when I want text

You should be able to type text in the light-grey-on-light-grey text box at the bottom of the Assistant window.