Community Forum
@tjshaw wrote:
Hi, I'd like to exchange my X1 TV Box with an XG1v4 Box. Can I order one for self install?
if you swap the box (only the box and power supply need to be returned, keep remote and coax and HDMI cable) at the Xfinity store there is no charge. if customer service sends one, there is a shipping charge. it is up to you which way you wish to swap out the equipment.
I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
