Quintinpam's profile

Regular Visitor

 • 

4 Messages

Saturday, January 16th, 2021 11:00 AM

Closed

X1 box

My box is broken

This conversation is no longer open for comments or replies and is no longer visible to community members.

Gold Problem Solver

 • 

25.9K Messages

4 years ago

@Quintinpam
You need more details

Gold Problem Solver

 • 

2.2K Messages

4 years ago


@Quintinpam wrote:
My box is broken

'Broken' in what way?  Have you tried contacting customer service at 800-COMCAST, 800-XFINITY, via CHAT or at a local Xfinity store?

Regular Visitor

 • 

4 Messages

4 years ago

I have tried to contact I was on hold forever,I have broken x1box in the living room Just need a new one sent to me,I tried going to xfinity in Hendersonville but couldn’t do anything because my wife is the only one on the account and they wouldn’t let me I showed the guy all the account papers that was all up to date and still wouldn’t help me because I wasn’t on the account I showed him the password that had my name and her name still wouldn’t do it that is so stupid.

Gold Problem Solver

 • 

25.9K Messages

4 years ago

That’s for the security of the account holder, bring your wife next time and get on the account.
forum icon

New to the Community?

Start Here