Community Forum

Winter Storm Credit

bgodwin12
New Poster

Winter Storm Credit

I would information on how to get credit for thedays my service was effected due to the winter storm here in Texas. Please provide information on how to do this.

ComcastKorie
Official Employee

Re: Winter Storm Credit

Good morning, @bgodwin12! I hope you and your family stayed safe during the crazy storm. I'd love to help check if you are eligible to receive a credit for the downtime. You have come to the right place! Can you send me a PM with your name and address? 

 

To send me a private message, click on my name, "ComcastKorie," and then click send a message.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!