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Why my plan is changed without notice ?

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New Poster

Why my plan is changed without notice ?

I was using 15Mbps at $29.99.

But now it is changed 15Mbps at $54.95

I just moved other place.

Why monthly charge was increased a lot ?

Is it normal ?

According to your plan, 25Mbps is $50.

Why 15Mbps plan is expensive than 25M plan ?

 

 

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Contributor

Re: Why my plan is changed without notice ?

@ezmun

Comcast charges different % of fees depending on the location.  

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Official Employee

Re: Why my plan is changed without notice ?

Hello ezmun. Thank you for visiting and posting on our Forum. I can assist with reviewing your rates and charges. Please reach out to me via private message and include your full name and service address so I can assist you. To send me a private, message click my name (ComcastJoeTru) to view my profile. Then click "Send a message" and private message me. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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