Community Forum

Why do you remove my service comments

inkhog
Frequent Visitor

Why do you remove my service comments

3:35 Sunday and still no tech.  But I was told they would be here today.  It was Saturday before that and Friday before that.  Customer service tells you what you want to hear.  How do they train people to just lie like that?  

  It will probably take about  30 minutes for this to be removed.  The service techs should be so fast.

The truth hurts.

 

 

inkhog
Frequent Visitor

emails

Why can't an email be sent notifying of an appointment?  Comcast is an internet provider.  The customer service agent says they are unable to send an email.

inkhog
Frequent Visitor

Update on tech

Just got call that tech will arrive at 6:04 tonight.  I will believe it when I see it.  

inkhog
Frequent Visitor

Being asssured

Being assured that they will be here on Monday Feb 1, 2021.  By then the  cable will be laying on the ground.