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Why can't I change my internet only plan on the website any more??

what3ver
New Poster

Why can't I change my internet only plan on the website any more??

I used to be able to change my comcast internet to a higher bandwith plan here on the website when my son is staying with me. I don't need it most of the time, but when he is here we often use more than one device. The regular performance starter plan doesn't cut it then.

I used to just come here and change to the 75mbps plan while he is here. Now I only get directed to internt plus tv plans. 

It was so convenient before. ..

Am I just not finding the right page???

ComcastChe
Official Employee

Re: Why can't I change my internet only plan on the website any more??

We appreciate you for posting, @what3ver! That's a great question. It seems like there may have been a change to the packages that are available to existing customers, based on the name of the package option that you do see available. I'd be happy to review the promotional rates that are available.

 

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