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Who do I talk to about getting a cable buried

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Lb4330
Regular Visitor
‎10-03-2020 06:34 PM

Who do I talk to about getting a cable buried

Comcast laid a new cable several months ago when my neighbor cut the line doing work in the yard.  The cable has been laying across MY yard for months and I need it to be buried before the ground freezes.

Who do I talk to about this?

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ComcastChe
Official Employee
‎10-04-2020 02:40 PM

Re: Who do I talk to about getting a cable buried

Hey @Lb4330! You've come to the BEST place for help with burying the cable that's lying across your yard. Please send me a private message by clicking on my name "ComcastChe," then click send message. Please include your first and last name and account number, and we can go from there! Chat with you soon. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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jabrunhosa2
Regular Visitor
‎10-13-2020 01:33 PM

Re: Who do I talk to about getting a cable buried

Good afternoon,

 

I am a comcast user in Houston, TX. We were wanting to find out info on how we get our cable line buried in our back yard. I couldn't find another channel of communication. Can you help me with this or point in the right direction of a number or contact. Thank you. 

 

Jose Abrunhosa

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