Thanks for using the Xfinity Forums. Sorry for the experience you're having trying to find out when your services will be restored. I'd be more than happy to review your account to see if I can provide you any updates. You can also review this link for more information about service updates; Get notifications about service interruptions.
Please send me a private message with your full name as it appears on your billing statement. To send a message, click on my name "ComcastChe," then click "send a message."