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When will I get my xFi Gateway?

SandraG14
Regular Visitor

When will I get my xFi Gateway?

I join xFi Complete back in 1/12/2021 and I still haven't recived a xFi Gateway. How long does it take to ship?

ComcastStephani
Official Employee

Re: When will I get my xFi Gateway?

Hi there, @SandraG14! Thank you for reaching out to us here! I'd love to take a look into your order concerns. Typically, modems ship within 3-5 business days if when you upgraded, an order for a new modem was also submitted. Please send over a Private Message with your first and last name and your full address to begin. Thank you! (To send a Private Message, please select my username and then select Send Message) 


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