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Website with no deals shown to existing customers

jnln2011
Contributor

Website with no deals shown to existing customers

Trying to change my service, if I sign out of account, i get shown the world of deals, signed in I get sorry, must contact us. Are there no deals to be seen for customers 10+ years with you?

These days I would think with all the options out there Xfinity would want to hold on to their customers and not let them leave. I want to see what I can change to and not be told over the phone without being able view things and decide.