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Waive late fee

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New Poster

Waive late fee

Hello,

 

I need my late fee waived because I was expecting an electronic bill. I should have been signed up for electronic billing but I got paper notices saying I was late. This is the only way I seem to be able to find a rep online

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Official Employee

Re: Waive late fee

Hello @savannahschnall, thanks for reaching out to our Digital Care Team through our Forums page. We appreciate you being a customer with us and would love to assist you with this billing concern. I'm sorry about any complications you have experienced thus far with trying to get help with this, but we can definitely help. 

 

Can you please send me a Private Message including your first and last name as it appears on the account? 

 

To send me a Private Message, please click my name “ComcastAmira” and click “Send a message". 


I am an Official Comcast Employee.
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