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Waiting for our refund

New Poster

Waiting for our refund

Service ended 12/22/20.
Still waiting on our refund. Was told it was processed.
Official Employee

Re: Waiting for our refund

Thanks for using the Xfinity Forum to share your billing concerns, @chopper10. I can review your account and check on the refund status if you haven't received it yet. Can you send me a private message with your first and last name, the numbers associated with your address, and the account holder's name if different from you?

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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