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Dobispr
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Wednesday, January 27th, 2021 7:00 AM

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Unlimited plan "Temporarily Unavailable"

For months I have been trying to sign up for the Unlimited Data plan. Every time I try, it runs through the whole process only to return "Temporarily Unavailable". Will this ever be available?

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3 years ago

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30.4K Messages

3 years ago

@Dobispr 

Your issue has been escalated to the Comcast Corporate Team available to the Forums.  A member of that team will reply to your post as quickly as they are able, so check back often.
 
In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.

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CCChe

Official Employee

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6.9K Messages

3 years ago

Hi @Dobispr, and thanks for posting to the Xfinity Forum to get help adding Unlimited Data to your account. I can help get this taken care of! Please send a private message with your full name and the numbers associated with your service address as it appears on your billing statement. To send a message, click on my name, "ComcastChe," then click send a message. 

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