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Unlimited plan "Temporarily Unavailable"

Dobispr
New Poster

Unlimited plan "Temporarily Unavailable"

For months I have been trying to sign up for the Unlimited Data plan. Every time I try, it runs through the whole process only to return "Temporarily Unavailable". Will this ever be available?
Again
Expert

Re: Unlimited plan "Temporarily Unavailable"

@Dobispr 

Your issue has been escalated to the Comcast Corporate Team available to the Forums.  A member of that team will reply to your post as quickly as they are able, so check back often.
 
In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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ComcastChe
Official Employee

Re: Unlimited plan "Temporarily Unavailable"

Hi @Dobispr, and thanks for posting to the Xfinity Forum to get help adding Unlimited Data to your account. I can help get this taken care of! Please send a private message with your full name and the numbers associated with your service address as it appears on your billing statement. To send a message, click on my name, "ComcastChe," then click send a message. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!