Whatever2823's profile

Regular Visitor

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1 Message

Sunday, January 24th, 2021 8:00 PM

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Unlimited data temporary unavailable

I just want to get the unlimited data due to over using the 1.2 terabyte. Can someone help me ASAP?! Thank you!!!

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Expert

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31.9K Messages

4 years ago

@Whatever2823 

Unlimited data is measured from the first of the month to the last of the month, so it won't kick in  until February 1st.

 

Your issue has been escalated to the Comcast Corporate Team available to the Forums.  A member of that team will reply to your post as quickly as they are able, so check back often.
 
In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.

Gold Problem Solver

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3.3K Messages

4 years ago

Hi, Whatever2823. We hope you're doing well. Thank you for posting! You came to the right place for help with adding unlimited data. To begin, please send me a PM with your first and last name. We can go from there. 

 

To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.  

 

Thanks!

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