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Unlimited data plan "Temporarily Unavailable"

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Regular Visitor

Unlimited data plan "Temporarily Unavailable"

Trying to sign up for unlimited using https://www.xfinity.com/buy/plan/checkout/XFINUDAT. This is the fourth or fifth day in a row that I've tried with no success.

The page only reads "Temporarily unavailable The product you’re interested in isn’t available for purchase at this time"

 

I see that some are finding responses here about the same issue, so I'll give it a try.

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Expert

Re: Unlimited data plan "Temporarily Unavailable"

@Lvbrunt 

Your issue has been escalated to the Comcast Corporate Team available to the Forums.  A member of that team will reply to your post as quickly as they are able, so check back often.
 
In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.  

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: Unlimited data plan "Temporarily Unavailable"

Hello Lvbrunt. Thank you for visiting and posting on our Forum. Apologies you are experiencing trouble using our website. I can assist with going over the Unlimited Data options available, and added to your account. Please reach out to me via private message and include your full name and service address so I can assist you. To send a private message: click my name (ComcastJoeTru) to view my profile. Then click the link that says "Send a message" and there you can private message me. 



I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!