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Unlimited data page not working

skizzlelizzle
New Poster

Unlimited data page not working

We are now working from home and will reach the data cap. When I tried to add unlimited data for $30 (I have my own modem) the page comes back with an error message. Please help. 

Again
Expert

Re: Unlimited data page not working

@skizzlelizzle 

Your issue has been escalated to the Comcast Corporate Team available to the Forums.  A member of that team will reply to your post as quickly as they are able, so check back often.
 
In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.

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ComcastMorgan
Official Employee

Re: Unlimited data page not working

Hi there, skizzlelizzle. So sorry for the inconvenience and trouble you're running into trying to add unlimited data. I can help you get this added to your account. Please send me your first and last name in a PM and we can go from there.

 

To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.  


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!