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Unlimited data option "temporarily unavailable"

sheridanrglover
New Poster

Unlimited data option "temporarily unavailable"

I'm trying to upgrade to the 30/m unlimited data plan, I have my own motem and router. 

when clicking that option it redirects me to a "temporarily unavailable" page. and I don't want the 5 months of 0/m unlimited offer to expire before I can sign up for it (not sure when that promotion is going away). 

Again
Expert

Re: Unlimited data option "temporarily unavailable"

@sheridanrglover 

Your issue has been escalated to the Comcast Corporate Team available to the Forums.  A member of that team will reply to your post as quickly as they are able, so check back often.
 
In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
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ComcastMorgan
Official Employee

Re: Unlimited data option "temporarily unavailable"

Good morning, sheridanrglover. Thank you for posting! We're happy to have you here in the community. I would be happy to assist you with adding unlimited data to your account. Please send me a PM with your first and last name and we can continue from there. 

 

To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.  

 

Thanks!


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!